{"id":620,"date":"2023-02-04T15:52:57","date_gmt":"2023-02-04T15:52:57","guid":{"rendered":"https:\/\/magicart-delta.com\/?p=620"},"modified":"2023-12-17T19:59:06","modified_gmt":"2023-12-17T19:59:06","slug":"%d0%ba%d0%be%d0%bd%d1%84%d0%bb%d0%b8%d0%ba%d1%82%d1%8a%d1%82-%d0%b4%d0%b0-%d0%b3%d0%be-%d0%bf%d0%be%d0%b1%d0%b5%d0%b4%d0%b8%d0%bc-%d0%b8%d0%bb%d0%b8-%d0%b8%d0%b7%d0%be%d0%b1%d1%89%d0%be-%d0%b4%d0%b0","status":"publish","type":"post","link":"https:\/\/magicart-delta.com\/en\/2023\/02\/04\/\u043a\u043e\u043d\u0444\u043b\u0438\u043a\u0442\u044a\u0442-\u0434\u0430-\u0433\u043e-\u043f\u043e\u0431\u0435\u0434\u0438\u043c-\u0438\u043b\u0438-\u0438\u0437\u043e\u0431\u0449\u043e-\u0434\u0430\/","title":{"rendered":"The conflict - to resolve it or not to allow it at all"},"content":{"rendered":"<p style=\"margin: 0cm; margin-bottom: .0001pt; text-align: right;\" align=\"right\"><strong><i>&quot;A smart person knows how to resolve their conflicts, <\/i><\/strong><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; text-align: right;\" align=\"right\"><strong><i>but the wise man knows how to keep them out&quot;<\/i><\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-625 alignleft\" src=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/dispute-4033280__340-300x200.webp\" alt=\"\" width=\"420\" height=\"280\" srcset=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/dispute-4033280__340-300x200.webp 300w, https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/dispute-4033280__340.webp 510w\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" \/>We live in a world of disagreements and are often surrounded by conflicts. But even when we are not directly involved, negative overtones can affect us. However, conflict is not so scary and not necessarily harmful. Because every conflict we face in our lives is saturated with both positive and negative potential. Conflict can be a source of inspiration, dedication, knowledge. It can lead to transformation and growth. And it can also cause rage, fear or shame. What will happen depends on our willingness to meet it and resolve it.<\/p>\n<h3><strong>When do conflicts arise?<\/strong><\/h3>\n<p>Whether at home or at work, disagreements are inevitable. People around us will not always agree with our opinions and decisions, unless we are surrounded by hypocrites. Some will even react harshly. The most important thing is to keep the conversation during a conflict situation to the specific problem and not to shift it to the participants, because most people take confrontations personally and feel awkward. And instead of facing the problem and solving it, they run away and sweep it under the rug. Therefore, in such a situation, it is good to try to understand the other person&#039;s point of view. And when we express our opinion, to be soft in words and behavior. Because our reaction and how we will perceive the situation depends on ourselves, not on our opponent. If he shouts, we do not need to do the same.<\/p>\n<p>People get into disagreements for many reasons \u2013 some logical, some not so much. Logical reasons are usually a difference of opinion, while others are due to emotions (for example, if people have strong feelings about what is being discussed or are emotionally attached to each other). A simple example: the same woman will react much more emotionally if she finds out that her minor daughter smokes and with concern, but without a wave of emotions, if it is about her friend&#039;s child.<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"Mpa9FJ0ery\"><p><a href=\"https:\/\/magicart-delta.com\/en\/2023\/08\/21\/\u0436\u0438\u0432\u043e\u0442\u044a\u0442-\u043f\u043e\u0440\u0435\u0434\u0438\u0446\u0430-\u043e\u0442-\u043f\u0440\u0435\u0433\u043e\u0432\u043e\u0440\u0438-\u0447\u0430\u0441\u0442-1\/\">Life - The Negotiation Series - Part 1<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cLife \u2013 a series of negotiations \u2013 part 1\u201d \u2014 The magic of art \u2013 words, music and dance\" src=\"https:\/\/magicart-delta.com\/2023\/08\/21\/%d0%b6%d0%b8%d0%b2%d0%be%d1%82%d1%8a%d1%82-%d0%bf%d0%be%d1%80%d0%b5%d0%b4%d0%b8%d1%86%d0%b0-%d0%be%d1%82-%d0%bf%d1%80%d0%b5%d0%b3%d0%be%d0%b2%d0%be%d1%80%d0%b8-%d1%87%d0%b0%d1%81%d1%82-1\/embed\/#?secret=I920I9HgjQ#?secret=Mpa9FJ0ery\" data-secret=\"Mpa9FJ0ery\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Conflicts arise most easily when people don&#039;t like each other. Then personal dislike prevails over objective opinion and attitude, which is wrong, but typical human behavior. In such cases, it is good to try to focus on the positive aspects of the person we don&#039;t like and with whom we are in conflict... no matter how difficult it is. Let&#039;s discover his professional skills or his sense of humor. This way we will at least soften the feeling of personal dislike a little. Because the main goal is to identify the problem at the very beginning. Before it turns into a huge conflict.<\/p>\n<h3><strong>The mediator \u2013 savior<br \/>\n<\/strong><\/h3>\n<p>It is often good to involve a third party in the resolution \u2013 for example, a mediator. This is mainly because the mediator does not take sides. He does not allow confrontation, where the parties communicate directly. His main role is to help both parties communicate normally and reach an agreement.<\/p>\n<p>Successful mediation involves open-mindedness on the part of all parties. A good mediator listens objectively and actively participates in the process. First, the two parties to the conflict are introduced, followed by the mediator. The ground rules for the discussion are defined and explained. Each party presents its arguments. The parties then present the opposing arguments. This is done to ensure that everyone understands each other. During this time, the mediator asks questions, looks for areas of agreement between the parties, and looks for solutions. Ultimately, the parties should reach an agreement.<\/p>\n<p>An alternative to mediation is arbitration, the difference being in the decision-making process. Here, the two parties present their points of view, and the arbitrator makes a decision to resolve the conflict. To achieve this, the arbitrator collects the facts and evaluates them, explores the alternatives, and makes a decision. Finally, he or she informs both parties, trying to make them understand.<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"jN6JxVEtkj\"><p><a href=\"https:\/\/magicart-delta.com\/en\/2023\/08\/21\/\u0436\u0438\u0432\u043e\u0442\u044a\u0442-\u043f\u043e\u0440\u0435\u0434\u0438\u0446\u0430-\u043e\u0442-\u043f\u0440\u0435\u0433\u043e\u0432\u043e\u0440\u0438-\u0447\u0430\u0441\u0442-2\/\">Life - The Negotiation Series - Part 2<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cLife \u2013 a series of negotiations \u2013 part 2\u201d \u2014 The magic of art \u2013 words, music and dance\" src=\"https:\/\/magicart-delta.com\/2023\/08\/21\/%d0%b6%d0%b8%d0%b2%d0%be%d1%82%d1%8a%d1%82-%d0%bf%d0%be%d1%80%d0%b5%d0%b4%d0%b8%d1%86%d0%b0-%d0%be%d1%82-%d0%bf%d1%80%d0%b5%d0%b3%d0%be%d0%b2%d0%be%d1%80%d0%b8-%d1%87%d0%b0%d1%81%d1%82-2\/embed\/#?secret=SvPBIKYacx#?secret=jN6JxVEtkj\" data-secret=\"jN6JxVEtkj\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<h3><strong>Conflict \u2013 an opportunity for growth<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-628 alignright\" src=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/businessmen-3814601__340-300x213.webp\" alt=\"\" width=\"324\" height=\"230\" srcset=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/businessmen-3814601__340-300x213.webp 300w, https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/businessmen-3814601__340.webp 480w\" sizes=\"auto, (max-width: 324px) 100vw, 324px\" \/>It sounds absurd, doesn&#039;t it? But in fact, when we face a conflict and overcome it, our experience is enriched. We learn to control our emotions and behavior, we try to be more objective and positive. If very acute conflicts are overcome, they leave us with a feeling of security. It is such conflicts and their resolution that lead to the most valuable and lasting results.<\/p>\n<h3><strong>The negative consequences of conflict<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-626 alignleft\" src=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/divorce-2437969__340-244x300.webp\" alt=\"\" width=\"244\" height=\"300\" srcset=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/divorce-2437969__340-244x300.webp 244w, https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/divorce-2437969__340.webp 277w\" sizes=\"auto, (max-width: 244px) 100vw, 244px\" \/>Unresolved conflicts often have a negative effect. If the conflict is in the workplace, productivity drops because the parties in conflict tend to procrastinate. And it is difficult for them to make good decisions. The motivation to pursue the best quality disappears. In turn, the loss of productivity can lead to missed deadlines or late payments. And so customers and employees remain dissatisfied. If the conflict matures and remains unresolved in the family, the participants in it end up alienating or ending relationships with each other. And the accumulated negative emotions lead to chronic stress and sometimes trigger illnesses on a physical level. Conflicts between people tend to continue over everyday problems. Trust and respect between people begin to suffer.<\/p>\n<h3><strong>The skill of negotiation \u2013 a way to avoid conflict<br \/>\n<\/strong><\/h3>\n<p>It is clear that people do not like conflict. And often, in order to avoid such a situation, they tend to cover up a brewing problem. Or hide it under the bed. But a problem that is not brought to light can cost a lot in a relationship. When we do not solve problems, we miss the chance to bring about an improvement or change that can have a beneficial impact on everyone.<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"8DNsSGiv9f\"><p><a href=\"https:\/\/magicart-delta.com\/en\/2023\/08\/21\/\u0436\u0438\u0432\u043e\u0442\u044a\u0442-\u043f\u043e\u0440\u0435\u0434\u0438\u0446\u0430-\u043e\u0442-\u043f\u0440\u0435\u0433\u043e\u0432\u043e\u0440\u0438-\u0447\u0430\u0441\u0442-3\/\">Life - The Negotiation Series - Part 3<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u201cLife \u2013 a series of negotiations \u2013 part 3\u201d \u2014 The magic of art \u2013 words, music and dance\" src=\"https:\/\/magicart-delta.com\/2023\/08\/21\/%d0%b6%d0%b8%d0%b2%d0%be%d1%82%d1%8a%d1%82-%d0%bf%d0%be%d1%80%d0%b5%d0%b4%d0%b8%d1%86%d0%b0-%d0%be%d1%82-%d0%bf%d1%80%d0%b5%d0%b3%d0%be%d0%b2%d0%be%d1%80%d0%b8-%d1%87%d0%b0%d1%81%d1%82-3\/embed\/#?secret=Bwpz7Ryz8A#?secret=8DNsSGiv9f\" data-secret=\"8DNsSGiv9f\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-627 alignright\" src=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/myanmar-4838895__340-300x223.webp\" alt=\"\" width=\"365\" height=\"271\" srcset=\"https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/myanmar-4838895__340-300x223.webp 300w, https:\/\/magicart-delta.com\/wp-content\/uploads\/2023\/02\/myanmar-4838895__340.webp 458w\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" \/>To present our position most effectively, we must master the art of negotiation. The ideal outcome of negotiations is one in which all parties involved win. The ability to apply mutually beneficial negotiation skills is a key moment for success in conflict resolution. There are four main stages to making negotiations win-win for everyone. First, the problem must be identified and the time and place for its discussion must be determined. Next, information must be gathered about the opponent. It is a good idea to study his interests and fears and analyze the consequences of each possible alternative. During the conversation, the tone of communication should be in the spirit of trust and cooperation. If everyone is distrustful and tense, no one wins. It is best to accept a solution that is beneficial to everyone.<\/p>\n<p>Asking questions is key to resolving a conflict, especially open-ended ones. Because that&#039;s the only way you&#039;ll get more information on the issue. But in addition to talking, you also need to listen. Carefully. In addition to understanding the other side well, with your attention you will demonstrate a desire to understand and provoke trust. Paraphrase your opponent&#039;s words. This is a little psychological trick. When you repeat his version, but in different words, you help clarify his concerns and encourage him to talk. Offer several options for a solution. Ones that will be good for you and probably for the other side as well. When you give the other side a choice. This way you will leave the other person with the feeling that he is winning. And in order not to waste unnecessary time on verbosity, ask direct questions and ask for solutions.<\/p>\n<p>*********************************************************************************************************<\/p>\n<p>A person can change their future if they simply change their settings. And remember \u2013 conflicts are not scary. Because successful leaders see an opportunity in every difficulty. Not a difficulty in every opportunity. The question is not whether you will fall. That is certain. The question is whether you are ready to stand up and fight for what you believe in. <strong>Welcome conflicts with open arms, because they are the path to change.<\/strong><\/p>\n<p style=\"text-align: right;\"><strong><em>\u00a9 2023 Iliana Dechkova<\/em><\/strong><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>&quot;A clever man knows how to resolve his conflicts, but a wise man knows how to avoid them&quot; We live in a world of disagreements and are often surrounded by conflicts. But even when we are not directly involved, negative connotations can affect us. However, conflict is not so scary and not necessarily harmful. Because every conflict that... <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/magicart-delta.com\/en\/2023\/02\/04\/\u043a\u043e\u043d\u0444\u043b\u0438\u043a\u0442\u044a\u0442-\u0434\u0430-\u0433\u043e-\u043f\u043e\u0431\u0435\u0434\u0438\u043c-\u0438\u043b\u0438-\u0438\u0437\u043e\u0431\u0449\u043e-\u0434\u0430\/\" class=\"more-link\">Read the full post \u2192<span class=\"screen-reader-text\">&#8222;\u041a\u043e\u043d\u0444\u043b\u0438\u043a\u0442\u044a\u0442 &#8211; \u0434\u0430 \u0433\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0438\u043c \u0438\u043b\u0438 \u0438\u0437\u043e\u0431\u0449\u043e \u0434\u0430 \u043d\u0435 \u0433\u043e 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